Expo 2020 Dubai launches official visitor app and business app

Expo 2020 Dubai has launched its official visitor app and a business-focused app that helps ensure that millions of visitors can make the most of the 182 visually striking and emotionally inspiring days of Expo from 1 October.

The official Expo 2020 app allows users to tailor their visit to the Expo, matching individual interests to create a personalized schedule of events and attractions, across a site twice the size of Monaco.

Visitors can use the app to purchase tickets, choose from more than 200 themed dining and culinary events, and manage reservations for Expo 2020’s intelligent Smart Queue system – allowing guests to book a convenient time to visit a pavilion of their choice , and avoid cows.

Developed in collaboration with Accenture, the official digital service partner of Expo 2020, the app – which can be downloaded via the App Store or Google Play – allows visitors to create an Expo 2020 account or link their social media account and access a GPS-enabled interactive map of the Expo website and step-by-step directions to attractions across the Expo.

A chatbot in the app will provide information on making visits to Expo 2020 safe and entertaining, including information on opening hours, parking options and how to reach the Expo using Dubai’s extensive public transport options.

Mohammed Alhashmi, Chief Technology Officer, Expo 2020 Dubai, said: “Once in a lifetime, Expo 2020 offers visitors the opportunity to explore new frontiers and take part in a celebration of creativity, innovation, human progress and culture. Whether you are interested in boarding our Garden in the Sky observation tower 55 meters above the ground; parties at Expo Beats, our monthly music festival with a global cast; or experience the spectacular Expo Water Feature, the Expo 2020 app has everything you have to offer at your fingertips. ”

Gerado Canta, Senior Managing Director and Executive Sponsor of Accenture’s partnership with Expo 2020 Dubai, said: “Accenture, in partnership with Etisalat Digital, has helped develop the event’s digital channels, including the official Expo 2020 app, virtual assistant and website, so Expo 2020 could bring its history to millions worldwide. The mobile app is a window for visitors around the world to learn about Expo 2020 and plan their visits through curated travel to ensure an accessible and relevant experience for all. ”

Separately, the Expo 2020 Business App matches users with similar business interests and goals with the aim of facilitating meaningful business to business (B2B), business to government (B2G) and government to government (G2G) interactions across geographies and industries.

Driven by artificial intelligence and accessible to mobile and desktop, it proposes potential matches for users based on their profiles, expertise, goals and interaction patterns – ensuring that every business guest can meet their business goals.

Expo 2020 Business App is available through WebApp, App Store and Google Play and allows users to create their own unique profile, highlight important information and contact information while selecting filters and researching potential match partners. Once connected, users can start engaging, chatting and scheduling meetings with other users, businesses and stakeholders to establish relationships during and outside the Expo, which closes its doors on March 31, 2022.

Although free to download, a small registration fee is charged to access the app’s premium features, such as networking, connectivity, chat and meeting scheduling. Holders of Premium Experience can enjoy free access to the premium features of the Expo 2020 Business App along with a host of additional services.

In addition to these two main apps, fitness enthusiasts visiting Expo 2020 can use the Glofox app — available through the App Store and Google Play — to keep track of their well-being and get the most out of all the sports and health-related activities available at Expo 2020. The Expo 2020 Sports, Fitness and Wellbeing Hub hosts an eclectic mix for all ages and physical abilities, and Glofox helps users view schedules and services, book classes and interact with other members and instructors. When downloading the Glofox app, search for ‘Expo 2020: Sports, Fitness and Wellbeing Hub’ before logging in and registering for sessions.

From October 1, 2021 to March 31, 2022, Expo 2020 will bring together more than 200 participants, including 192 countries plus millions of visitors, to collaborate on ways to protect the planet for our communities and future generations and invite them to participate in a new world.

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