How we’re improving the Health Insurance Marketplace®

Published on October 21, 2013

We know using HealthCare.gov has been frustrating for many Americans. The initial consumer experience of HealthCare.gov has not lived up to the expectations of the American people. We are committed to doing better.

We’ve been gathering feedback since the day we launched – from our customer service representatives, social media channels, and through hundreds of thousands of online surveys and comments. And we’re listening.

We’ve been making changes to respond directly to your feedback and will continue to do so. A few of our most important changes so far:

  • You can now preview plans and prices available in your area without filling out the online application.
  • You can find out, with an improved calculator, whether your income and household size may qualify you for lower costs on your monthly premiums and out-of-pocket costs.
  • You can apply for coverage 4 ways: By phone, online, by mail with a paper application, or with the help of an in-person assister.
  • We’ve been adding educational online content where you tell us you need more information: About estimating your income, accounting for people in your household, eligibility rules, and more.

And please keep the feedback coming – on this blog post below, on any of our social media pages, or by using the little “Was this page helpful?” survey that appears near the bottom of most pages on the site.

We won’t rest until every American who needs affordable, high-quality coverage can get it – using whatever method works best for them.

Related Posts

UnitedHealth Group projects up to $360B in 2023 revenue, buoyed by Optum growth

Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: UnitedHealth Group issued a $357 billion to…

State of Value-Based Care Reimbursement in 2022 Trends

What You Should Know: – Value-based care (VBC) has been established as a priority among healthcare organizations and payers as participants have gained more experience in managing…

Potential Effects of the Proposed Medicaid Eligibility Rule for Newly Enrolled Medicare-Medicaid Enrollees

On August 31, the Centers for Medicare & Medicaid Services (CMS) released a proposed rule designed to make it easier for people to obtain and maintain coverage…

The Scoop on Chronic Fatigue Syndrome

Up to 2.5 million Americans have myalgic encephalomyelitis/chronic fatigue syndrome (ME/CFS). While researchers tie it to problems involving the brain, immune system, and energy metabolism, the causes of the…

A Dose of Innovation – MedCity News

The pace of innovation in healthcare is increasing thanks to a powerful convergence of science and technologies experiencing accelerating progress. As gene sequencing, machine learning, powerful imaging,…

Twitter Terminates Labeling of COVID-19 Misinformation Posts

A Nov. 29 article from CNN by Donie O’Sullivan reported that Twitter is no longer labeling posts that contain misinformation about COVID-19 and supplying legitimate information. O’Sullivan…

Leave a Reply

Your email address will not be published. Required fields are marked *