NinjaOne extends data backup, security features to prevent ransomware

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IT monitoring and management software company NinjaOne today announced an expansion of its data protection and security features to better enable ransomware recovery and prevention.

The Ninja Data Protection offering has added image backup capabilities, a top request from customers, according to Lewis Huynh, security manager at NinjaOne. The company was founded in 2013 and had been known as NinjaRMM until its re-branding last month to reflect the company’s expansion beyond remote monitoring and control (RMM).

While this year’s wave of high-profile ransomware attacks, including Colonial Pipeline, JBS Foods and Kaseya, has raised awareness of this range of cyber threats, lots of companies have first-hand experience with ransomware at this time. A recent survey by anti-fraud software company SpyCloud found that 72% of respondents said their organization had been affected by ransomware in the previous 12 months.

There is also growing evidence that paying the ransom to get data back is a short-term solution. A recent study by security provider Cybereason found that 80% of the organizations that paid the ransom were affected by another attack, and almost half were affected by the same threat group.

Critical backups

Ransomware is notoriously difficult to prevent because the root cause is often human – often the result of social engineering and phishing attacks. Options for backing up and restoring data are therefore considered critical to risk management, as a way to prevent major business interruptions and quickly recover in the wake of a ransomware breach.

NinjaOne provides managed service providers and IT teams with a comprehensive overview of both RMM and Ninja Data Protection backup and disaster recovery.

Ninja Data Protection debuted in 2020 as a cloud-only offering and provided backups to files and folders only.

The addition of image backup enables full system backup, as well as volume-specific backups and bare-metal restorations, NinjaOne said.

This expansion of data protection features will make NinjaOne a “more complete solution” for MSPs and IT teams, Huynh said.

Image backup for Ninja Data Protection is now available in open beta, and is scheduled to become widely available in January, he said.

Meet customer needs

Along with serving existing customers, the new capacity should help attract new customers to NinjaOne, Huynh said.

“Surely many people have been waiting for this availability and we expect some to switch, simply because they know it will be available,” he said.

In terms of security upgrades, the company’s Ninja Protect offering will now provide enhanced protection against ransomware – by combining NinjaOne’s endpoint management platform with endpoint detection and response (EDR) features from cyber vendor Bitdefender.

Ninja Protect provides a multi-layered defense against ransomware and other cyber threats that span prevention, detection, and remediation, according to NinjaOne.

What’s next

Looking ahead, NinjaOne also has discussions with other security vendors about integrations, Huynh said.

“We are working to make the administration and security of a system very unified and make it easier for people,” he said. “We want to make sure everyone has the same level of security in their systems.”

While NinjaOne’s customer base continues to consist largely of MSPs – around 70% – Huynh said he expects the larger share will shift to the company’s IT over time, as NinjaOne continues to add more functionality to its offering.

“We try to bring together all the tools and functionality that an administrator uses on a daily basis,” he said.

NinjaOne expects revenue growth of 75% for 2021 compared to 2020 and has grown its customer base to more than 6,000, up from 4,000 in early 2019. The Austin, Texas-based company employs more than 300 and has raised $ 36 million in funding to date.


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