Zuckerberg’s apologies have been a staple of Facebook scandals. Now the company offers despite.

Zuckerberg’s apologies have been a staple of Facebook scandals.  Now the company offers despite.


Gone is the familiar script where CEO Mark Zuckerberg posts a formal apology — sometimes in long blogs on his personal Facebook page or over live-streamed video for a congressional hearing — then takes responsibility and promises change.

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